BeneFLEX Announces IVR Release

We are proud to announce the release of our new IVR!  Now with just a simple phone call, you have 24/7 access to up-to-date account* information.

Features include:

  • English or Spanish Option
  • Account Balance
  • Annual Election Amount
  • Final Claim Deadlines

To Access Account Information:

  1. Dial Toll Free: 855-210-9527
  2. Press 1 for English or 2 for Spanish
  3. Enter the Last 5 Digits of your SSN# and 5 Digit Zip Code
  4. Follow the Prompts to Retrieve Account Information

*Plan information is available for: Flexible Spending Accounts (FSA), Health Reimbursement Arrangements (HRA), Transportation Management Accounts (TMA), and Dependent Care. HSA and HCSO HRA account information is not currently available through the IVR.  For HSA account information, please contact HSA Bank at 800-357-6246.  For HCSO HRA account information, please contact the BeneFLEX Customer Service Team at 800-631-FLEX for assistance.

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IVR Release